Help centre

Call number

Assistance

Fire and rescue service

112

Emergency call for acute (life-threatening) emergency situations, illnesses, accidents and fire. Around the clock.

Police

110

Emergency call for acute conflict escalation or in the event of acute experiences of violence. Around the clock.

LWL Clinic for Psychiatry, Psychotherapy and Psychosomatics Paderborn

05251 295 0

Telephone number for psychological emergencies. A doctor is available around the clock.

Violence against women helpline

08000 116 016

Telephone counselling and instant chat for affected women, relatives, acquaintances and professionals in 17 foreign languages.

Women's information network against violence

08000 116 016

For women who are acutely threatened (by violence) and cannot return home.

Medical emergency services

116 117

For medical concerns that arise outside of medical consultation hours.

Telephone counselling service

0800 111 0 111

or

0800 111 0 222

Support in difficult life situations by phone, email, chat or counselling. The CrisisCompass app offers help for self-help.

Muslim counselling hotline

030 44 35 09 821

Support in difficult life situations and help in the search for individual solutions to marital problems, grief, experiences of violence, addiction and other issues.

Home telephone

030 120 741 82

Women throughout Germany can use the home telephone to get help on their way home (from Sunday to Thursday between 8 pm and midnight and on Friday and Saturday between 8 pm and 3 am)